IT Support for your SME
Stop wasting time with technical problems. For a fixed monthly price, your office is fully covered: remote support, visits, backups and monitoring.
Support Plans
A fixed monthly price with no surprises. You don't need an IT department, we are your technical team.
Premium
For the SME that can no longer operate without IT. Priority attention, covered servers and complete backup.
What's included
- Unlimited remote support
- On-site visits4 per month
- Cloud backups500 GB
- Basic monitoring
- Monthly report
- Business hours support
- Managed antivirus
- 24/7 support
- Monthly IT consulting
- Server monitoring
* Precios en USD más IVA. ¿Tienes más de 20 equipos? Build a custom plan
Full Comparison
Everything each plan includes, side by side.
| Feature | Standard $50/month | Premium $150/month |
|---|---|---|
| Unlimited remote support | ||
| On-site visits | 1 per month | 4 per month |
| Cloud backups | 100 GB | 500 GB |
| Basic monitoring | ||
| Monthly report | ||
| Business hours support | ||
| Managed antivirus | ||
| 24/7 support | ||
| Monthly IT consulting | ||
| Server monitoring |
Additional Services
Don't need a plan? We also offer per-event services with fixed and transparent prices.
* Reference prices. Final cost may vary depending on work complexity and required parts.
How it works
Forget about technical problems. Report via WhatsApp and we take care of it. No hassle, no waiting.
Report
WhatsApp, ticket or call. Your team reports the incident.
Diagnose
Remote connection or visit. We identify the root cause.
Resolve
On-site or remote solution. Based on case criticality.
Close
We verify, document and present the report.
Frequently asked questions
Common questions about plans, response times and coverage.
Unlimited remote support, preventive and corrective maintenance of equipment, network and server administration, backups, monitoring and on-site assistance depending on the plan. All for a fixed monthly price, no surprises.
Tired of technical problems ?
A team of engineers ready to take care of your office. Subscribe today and forget about it.